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Whether you are tracking an FFL transfer or need technical specs on a build, our team is ready to assist.
Frequently Asked Questions
Quick answers to common firearm procurement questions.
Your dealer can email a PDF of their FFL to contact@bastionballistics.com. Include your order number in the subject line for faster processing.
A straw purchase is buying a firearm for someone who is legally prohibited from owning one. This is a federal felony and Bastion Ballistics has zero tolerance for this activity.
Yes, we ship CA-compliant firearms. However, it is your responsibility to ensure the specific model is on the DOJ roster before ordering.
This status usually means we are waiting for a valid FFL from your chosen dealer. Once verified, the order moves to processing.
Yes, provided the order has not shipped. Contact us immediately with the new dealer’s contact information.
We accept Bitcoin (BTC), Ethereum (ETH), and Monero (XMR) for maximum privacy and secure, non-reversible transactions.
Once the carrier scans your package, an automated email with tracking details will be sent to your billing email address.
Absolutely. Please email us a copy of your credentials to receive a custom discount code for your next purchase.
If the background check is denied, the dealer will return the firearm to us. You will be refunded minus shipping costs and a 15% restocking fee.
Yes. All packages ship in plain boxes with no external markings indicating the contents or “Bastion Ballistics” for your security.